Terms of Service

Last Updated: September 8, 2025

Welcome to MoistureX Restoration. By accessing or using our website (https://moisturex.ca/) or by enrolling in our SMS messaging program, you agree to the following Terms of Service (“Terms”). Please read these carefully, as they govern your use of our services.

1. Company Information
MoistureX Restoration (“we,” “our,” “us”) is a restoration company based in Ontario, Canada, specializing in water damage restoration and related services.

Website: https://moisturex.ca/
Email: mo@moisturex.ca
Phone: (437) 993-9777

2. Use of Our Website and Services
You agree to use our website and services only for lawful purposes. You must not attempt to disrupt, damage, or gain unauthorized access to our systems. We reserve the right to modify, suspend, or terminate services at any time without notice.

3. SMS/Mobile Messaging Program
3.1 Opt-In
By providing your mobile number and opting in, you consent to receive SMS messages from MoistureX Restoration. These may include appointment reminders, service updates, and promotional offers. Consent is not a condition of purchase.

3.2 Message Frequency and Charges
Message frequency varies. Message and data rates may apply depending on your carrier plan. Carriers are not liable for delayed or undelivered messages.

3.3 Opt-Out Instructions
You may unsubscribe from SMS messages at any time by replying STOP. You will receive a confirmation message, and no further texts will be sent unless you opt in again.

3.4 Help Instructions
For assistance, reply HELP or contact us at mo@moisturex.ca or (437) 993-9777.

3.5 Data Use
We do not sell, rent, or share your mobile number with third parties for marketing purposes. Mobile information will only be used as outlined in our Privacy Policy.

4. Intellectual Property
All content on our website, including text, images, logos, and designs, is the property of MoistureX Restoration and is protected by copyright and trademark laws. You may not use, copy, or reproduce our content without prior written permission.

5. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of our website, services, or SMS program. We make reasonable efforts to ensure accuracy, but we do not guarantee that our website or SMS service will always be error-free, uninterrupted, or secure.

6. User Responsibilities
By using our services, you agree that you will not provide false or misleading information, use our services for unlawful purposes, or violate any applicable laws or regulations.

7. Governing Law
These Terms are governed by the laws of the Province of Ontario, Canada. Any disputes shall be resolved in the courts of Ontario.

8. Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page with an updated “Last Modified” date. Continued use of our services after changes indicates acceptance of the revised Terms.

9. Contact Information
For questions about these Terms, please contact us:

MoistureX Restoration
Email: mo@moisturex.ca
Phone: (437) 993-9777
Website: https://moisturex.ca/